Category: Uncategorized

  • Playvox’s acquisition of Agyle Time

    Playvox’s acquisition of Agyle Time

    Playvox, a customer experience optimization platform that helps customer service teams increase performance, has acquired Agyle Time, a tracking system for employee engagement and labor optimization. The acquisition gives Playvox access to Agyle Time’s advanced feature set, which allows teams to track agent activity in real time, assign tasks more efficiently and optimize workflows. The…

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